Information we collect
We may collect information you provide directly, such as contact details, support messages, trip preferences, and account information. Website analytics may collect device, browser, referral, and usage information. The app may request location or travel details only when needed to provide enabled features.
How information is used
We use information to provide and improve Sabai Journey, personalize travel guidance, respond to support, maintain safety and security, communicate product updates with consent, and comply with legal obligations.
AI and personalization
Trip details and preferences may be processed to generate itineraries and recommendations. We aim to minimize data use, apply appropriate safeguards, and give users practical control over their information.
Sharing
We do not sell personal information. Information may be shared with service providers supporting hosting, analytics, communications, security, and app functionality, or when required by law. Travel bookings or third-party services are subject to their own policies.
Retention and security
Information is retained only as reasonably necessary for the purposes described. We use administrative, technical, and organizational measures intended to protect information, while recognizing that no system is completely secure.
Your choices
You may request access, correction, or deletion where applicable, unsubscribe from marketing, manage device permissions, and control cookies through your browser. Rights vary by location.
Children
Sabai Journey is not directed to children under the age required to consent to data processing in their jurisdiction.
Contact
Privacy questions can be sent to support@sabaijourney.com.